Category: Our Staff

Guttenberg Municipal Hospital & Clinics was recently named one of the top 20 critical access hospitals (CAHs) for Best Practice—Patient Satisfaction in the country. 

The top 20 CAHs, including GMHC, scored best among CAHs as determined by the Chartis Center for Rural Health for Patient Satisfaction. The rankings were recently announced by the National Rural Health Association (NRHA). An awards ceremony will be held during NRHA’s Critical Access Hospital Conference in September in Kansas City, MO. 

The top 20 CAHs have achieved success in overall performance based on a composite rating from eight indices of strength:  inpatient market share, outpatient market share, quality, outcomes, patient perspective, cost, charge and finance. This group was selected from the Chartis Center for Rural Health’s 2022 top 100 CAH list, which was released earlier this year. 

The top 20 CAH best practice recipients have achieved success in one of two key areas of performance:  

Quality index:  A rating of hospital performance based on the percentile rank across rural-relevant process of care measures.

Patient perspective index:  A rating of hospital performance based on the percentile rank across all 10 HCAHPS domains. 

“GMHC is proud of the efforts of the physicians and staff who have contributed to our hospital achieving this designation,” says Timothy Ahlers, CEO. “We are incredibly proud of our staff. We are blessed to have a team of professionals with high standards who care deeply about each and every patient and our entire community.”

“Our results as a top Best Practice Recipient in Patient Satisfaction means our community can count on us to deliver the services they need now and in the future,” said Ahlers.

About NRHA

NRHA is a nonprofit organization working to improve the health and well-being of rural Americans and provide leadership on rural health issues through advocacy, communications, education and research. NRHA’s membership is made up of diverse individuals and organizations from across the country, all of whom share the common bond of an interest in rural health. 

About the Chartis Group

The Chartis Group provides comprehensive advisory services and analytics to the health care industry. With unparalleled depth of expertise in strategic planning, performance excellence, health analytics, informatics and technology, digital and emerging technologies, clinical quality and operations, and strategic communications, Chartis helps leading academic medical centers, integrated delivery networks, children’s hospitals, and health care service organizations achieve transformative results and build a healthier world. For more information, visit www.chartis.com.

We congratulate Physical Therapist Kimberly Franzen, PT, DPT, CLT on her recent certification as a Certified Lymphedema Therapist (CLT). 

Kim’s certification included 135 hours total with 75 hours of online work and 60 hours of in-person class and hands-on work. Kim was in Minneapolis for the class from October 13th to the 20th for the in-person class, but all online class work was completed prior to attending. Both a written test and hands-on practical was passed for the certification. 

What is Lymphedema? Lymphedema is known as an abnormal accumulation of protein rich fluid that can occur gradually over time with increasing complaints of tightness or heaviness. Lymphedema increases one’s risk of infection or cellulitis. Typically lymphedema affects only one arm or leg, but can affect both as more commonly seen in the legs.

The certification consisted of learning the full CDT (Complete Decongestive Therapy) which includes not only performing manual lymph drainage (MLD) to reduce the amount of fluid accumulation, but performing and teaching/educating the patient on application of compression bandages or garments, exercise, nail & skin care, and other self-cares to assist with overall management of their condition.

Kim is now able to treat our patients who have lymphedema, lipidemia, or lymphedema which can occur due to other medial issues such as obesity, chronic venous insufficiency, lipo-lymphedema, or after a trauma or orthopedic surgery.

“Most people have not heard of or know much about lymphedema until they have been diagnosed with it,” said Kim. “I’m pleased to be able to offer this service to our patients who are diagnosed with this condition.”

Stay close to home, and receive your therapy and rehabilitation services with the experts at GMHC. For more information call 563-252-1121.

Robin Esmann, Director of Performance Excellence at Guttenberg Municipal Hospital & Clinics, was recently selected as one of the Iowa Hospital Association’s (IHA) Hospital Heroes.

“It is truly an honor and privilege to announce our Director of Performance Excellence, Robin Esmann, was named a hospital hero. Robin’s knowledge and expertise coupled with her compassion and commitment to our community absolutely make her a hero to us,” said Tim Ahlers, CEO. 

“Over the past year, Robin has worn many leadership hats including Nursing, Incident Command, Employee Health, Infection Control, Safety, Quality, and she is an EMS member” reflected Lisa Manson, Director of Ambulatory Services. “Robin’s training in quality processes was apparent during the past year. She never settles for just good enough.”

Robin took responsibility for spearheading the COVID-19 vaccination process in the community. She worked closely with county and state officials to procure an appropriate supply of vaccine. Robin also secured a site for the vaccination clinic that was close to the hospital. After establishing a call-in hotline, Robin and several volunteers began contacting thousands of people to make appointments. In addition, Robin took a clinic on the road to reach local manufacturing firms interested in vaccinations for their employees. She was relentless in assuring that everyone who was eligible and desired to be vaccinated could be accommodated. 

“Jim and I had the pleasure of working alongside Robin at most of the vaccination clinics,” said Sue Osterhaus, vaccination clinic volunteer. “In the face of an incredibly stressful pandemic, Robin acted with strength and integrity every day as she managed the clinics and answered countless emails, calls, and questions regarding the vaccinations.”

Commented Robin, “I am honored to not only be nominated for this award by my colleagues but to also be chosen for this award by the Iowa Hospital Association.  There is no doubt that this past year has been the most challenging of my career. I never imagined having to live through a pandemic and certainly not one of this magnitude.  Fortunately, we have a great team at GMHC and that team is still working tirelessly day in and day out to get us through this pandemic. I’m very proud of the work we do and all that we accomplish; everyone at GMHC plays a very important role on the team.”

“Robin has been a nurse for more than 30 years and has been dedicated to our organization and our community,” commented Tim Ahlers. “She has worked in many settings throughout the hospital as a bedside nurse, a quality expert and a leader, excelling in every role. Robin’s knowledge of infectious disease and her courage to lead us through the pandemic is inspiring. Her commitment to our community is heroic. Robin is kind. She is a collaborator. She is courageous. And she is a true leader.”

Since 2007, IHA’s Hospital Heroes program has celebrated employees who have acted courageously in a moment’s crisis or who have selflessly served their hospitals and communities throughout their careers. Last year, IHA recognized all hospital employees for their heroic efforts during the COVID-19 pandemic and in response to the derecho windstorm in August 2020. In 2021, IHA returned to recognizing 10 hospital employees who exemplify the passion and purpose of the community hospital mission every day.

Robin will be recognized at the IHA Virtual Annual Meeting in October.

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