“We choose GMHC for our healthcare needs because they truly put us at the center of everything they do, and I believe that vote of confidence drives them to provide the best care possible,” shared Becky Shaffer.

Originally from Cedar Rapids, Becky and Mike Shaffer have been coming up to Guttenberg since they purchased their Esmann Island get-away in 2005. They spent many long weekends enjoying all of the amenities Guttenberg has to offer.

In 2009, when she slipped on water in her bathroom and hit her head on the wall, Becky had her first experience at GMHC in the Emergency Department. “I was incredibly impressed with the care I received,” recalled Becky. She has also brought friends throughout the years who had experienced mis-haps and as an observer, she was struck by how professional and efficient the hospital was with their care as well.

During the Covid-19 pandemic, Mike and Becky took advantage of their part-time residence on the island and used it as their full-time home. The couple enjoyed their new lifestyle so much, they decided to make Guttenberg their permanent residence. “The confidence in the care we’d received at GMHC was one of the big reasons we chose to live full-time in Guttenberg,” said Becky, “especially since we’re not getting any younger!”

On the first day of fall in 2022, Becky tripped on her flip-flops and tumbled down the steps of her screened-in-porch, and was unable to move. “Thankfully, our neighbor’s son happened to stop next door and heard me calling out for help. The ambulance arrived and the team was simply awesome. They told me exactly what they were going to do, they were incredibly gentle and paid close attention to every word I said,” Becky reflected. 

When she arrived at the Emergency Department, imaging revealed Becky had shattered her humerus and tore her rotator cuff. “I was in so much pain, but everyone, the EMT, the ER staff and the imaging technician was incredibly cautious and concerned about my comfort. I was so thankful for the professional care I could get right here in Guttenberg!” 

After surgery in Cedar Rapids that included a plate and screws to repair her injuries, Becky came back to GMHC for Physical Therapy. “I can’t say enough about the rehab team! They were tough, they pushed me, and they gave me the use of my arm back. And the receptionist, Trish! What a way to begin my rehab appointment… walking in and being greeted by her.”

Mike and Becky have transitioned most of their healthcare to GMHC. “I love GMHC! I think the biggest difference for me is the way that I am treated here. I feel like a person, not a name on a chart, and I’ve felt this way consistently with the care that I have received here. I feel authentically cared for when I’m here. I’m listened to and not rushed, and yes, it is pretty convenient to park right outside the door, walk right in and rarely wait!”

In fact, Becky appreciated her experiences at GMHC so much, she wanted to be a part of the team as a Volunteer Greeter. Becky’s cheerful, upbeat attitude helps lessen anxiety in the patient waiting area, but she is also very aware that some people would rather be alone. “I have been blessed with conversation skills. I can talk to just about anyone,” she laughed. “I am grateful for the opportunity to give back to the hospital for all of the excellent, professional care Mike and I have received here since relocating to Guttenberg. Volunteering gives me a reason to stay active in the community and help others,” Becky commented.

The mission of the Foundation of Cornerstone Communities is to keep the communities served by GMHC healthy and strong to ensure the future of healthcare in Guttenberg. Embracing the mission, Mike and Becky joined the Foundation’s Board of Directors in the fall of 2023. “We have experienced first-hand the value of GMHC for our healthcare, as well as all that GMHC does for our community. We want to be a part of helping others appreciate our excellent, local healthcare, and assist in keeping it strong.” shared Becky. “Yes, it is convenient, but more than that, we appreciate the quality care right here in Guttenberg!”