Our Patients
Thank you for choosing GMHC as partners on your health and wellness journey. We understand being admitted to the hospital can be stressful. We want you to be informed and to feel welcomed and comfortable while you’re with us.
At Guttenberg Municipal Hospital & Clinics, we offer so much more than exceptional healthcare close to home. We also provide patients and visitors with the comforts of home, the convenience you need and helpful, compassionate service.
To help you prepare for your stay at GMHC, we’ve created a resource for patients so you know what to expect before, during and after your stay.
Questions About Your Stay
Learn more about what to expect during your stay at GMHC, from billing questions and hospital charges to maps and directional information.
Parking
Patients and visitors should park in the main hospital parking lot. The registration desk is located immediately through the main entrance sliding doors.
Notice Informing Individuals About Nondiscrimination and Accessibility Requirements
Guttenberg Municipal Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Guttenberg Municipal Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Guttenberg Municipal Hospital provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
- If you need these services, contact Jill Knepper
If you believe that Guttenberg Municipal Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Jill Knepper, Compliance Officer, PO Box 550, Guttenberg, IA 52052
563-252-5535, Fax 563-252-3955,
jill.knepper@guttenberghospital.org.
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Jill Knepper, Compliance Officer is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
